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Hermes e-commerce

Hermes e-commerce Overview

Hermes e-commerce is a software solution that web-enables your business. You can start selling your products online without reinventing your sales procedures by making use of the service-oriented architecture of Hermes and the business logic in your current ERP systems. With Hermes your e-commerce site becomes a natural part of your day-to-day business.

Hermes e-commerce provides

  • high end professional e-commerce software package
  • great customer experience
  • extensive integration possibilities
  • proven and reliable technology
  • loads of solid features
  • strong and flexible platform
  • easy to manage and configure

Smooth online shopping

Online shopping experience with Hermes e-commerce is both pleasant and smooth. Working with the shopping cart and the checkout procedure of Hermes is straight forward and firm enough to finish the checkout without glitches. Customers can choose between various payment options, they will get accurate shipping cost calculation based on different parameters and can even choose to send the items for the same purchase to multiple addresses.

State of the art e-commerce software solution

Hermes e-commerce is a feature rich end-to-end online store software. Hermes includes everything needed to start doing business online. Hermes is not just another online shopping cart system but provides a very well thought out business logic wrapped in a flexible, dynamic and highly customisable software solution. The public store front gives a pleasant customer experience supporting rich content and features. The Commerce Manager gives the store managers a set of powerful tools to manage every aspect of the store.

Hermes e-commerce in action

The layered architecture and strong use of Cascading Style Sheets (CSS) ensures that the store front user interface can easily be customised to reflect the theme of each store. Store managers have endless possibilities in adding to the richness of the web site by using meta data for products and categories and also by using virtual pages, where any kind of content can be mixed with product templates.

Highly customisable system

With the well thought out features of Hermes e-commerce the public store interface has been designed to ensure pleasant user experience and offer the flexibility of custom product templates to accommodate different presentation of various products being offered. Features such as customer reviews, attached accessories and cross sales of similar products are standard. Hermes also offers dynamic localisation of interface and currency, supporting international customers. Special offers of certain products or special treatment of valued customers are easily handled with a sophisticated coupon and discount system.

Behind the scenes

The Hermes Commerce Manager is an extensive management system supporting the roles of the store manager and the product manager. With a straight forward design and clean user interface, store managers can manage all aspects of the catalog, products and SKUs. A vital part of the Commerce Manager is of course order handling and processing. Managers can maintain customer records control, e-mail campaigns and handle coupons and discounts. Extensive reporting features provide managers with detailed information about customer behaviour. All settings and adjustments of templates, meta classes, meta attributes and general store behavior are handled in the Hermes Commerce Manager.

Hermes e-commerce Integration

There are different ways to integrate Hermes e-commerce to your own and your partners' ERP systems.

Hermes Network Diagram

Various B2B gateways

The strength of Hermes lies in its modular Service-oriented Architecture, which gives users enormous flexibility in doing electronic business. Hermes provides a number of different payment gateways and includes options to communicate with suppliers, shipping service providers, content providers, etc. Customers can also access Hermes and do online business without using the store front web interface but instead use the web services interface of Hermes.

Various ERP integration options

With the use of web services, Hermes can seamlessly connect to your company's ERP system. Information about products available in the online store is then synchronised from the ERP product master. Orders can automatically be sent to the sales system of the ERP and maintenance of customers can be handled in the ERP system.

Content automation

Hermes provides unique functionality to automate content population and updates for various product types. This greatly minimises the effort of maintaining rich content for the products in the store especially where hundreds or thousands of product numbers are being maintained and product turnover is fast.

Under the hood of Hermes e-commerce

  • Modular and layered architecture
  • Strong use of Meta Data
  • C# code targeted to .NET 2.0 framework
  • Web services front end architecture
  • Integration and automation interfaces
  • Microsoft lIS web server
  • Performance tuned caching
  • Microsoft SQL database
  • Optimised SQL statements
  • Mediachase eCommerce Framework
  • Error handling, logging and reporting

Who should use Hermes e-commerce?

Companies that...

  • already have a bricks and mortar store but want to start offering their products for sale on the Internet
  • want to reach further and to a broader customer audience by selling their products online
  • want to handle their e-commerce site from their ERP system and need a web store for such integration
  • want to streamline their sales processes by automating as much of the sales channel as possible
  • want to use electronic B2B transactions to their business partners or customers